There are several benefits to confirming the work you have undertaken (or adding a ‘digital stamp’ as we call it) to a customer’s AA Automyze account:
Before the confirmed work is credited to a motorist’s AA Automyze account, the customer is obliged to rate and review their experience of your garage. If they don’t submit and rating and review, we don’t add the digital stamp to their account.
This mutually incentivized process means you will receive genuine, traceable and valuable feedback that you can use for marketing your business and generate a positive reputation.
In the unlikely event a customer isn’t happy with the service you provided, you can respond and use this as an opportunity to solve the problem and ensure the outcome is a positive one.
The confirmation process is very simple and takes less than two minutes to complete. You will be doing something of real benefit to your customers – by digitally validating the work you’re helping them with their admin and management of their vehicle; and your business will appear in their account alongside their service history, which means they will be more likely to re-book at your garage when they have further servicing and repair work due in future.