Contact Us


We understand that sometimes things don’t go according to plan and you may want to discuss it with us. We are committed to making sure that any concerns are addressed efficiently.

If you have a complaint about the AA Garage Guide or a garage listed on the site, please contact us by email
If you have a complaint about Automyze or using our website, please contact us by email

Other teams that may be able to assist you:

Garage complaints
For complaints about a garage not on the Garage Guide, or bookings not made  on the Garage Guide platform please direct your complaint to the Motor Ombudsman – the governing body for complaints about garages:

Car purchases from AA dealers
Submit your complaint to:

Membership or post breakdown queries
Please contact the main customer service line: on 0344 209 0754.
Alternatively, you can email: